Knowbly Privacy Policy

Last Modified: September 3, 2024

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2263256 Alberta Ltd. ("Knowbly," "we," "us," or "our") is a corporation registered in Alberta, Canada. This Privacy Policy explains how we collect, use, and protect your personal information when you access our website, services, and the Knowbly Platform at https://knowblyrealty.ca (the "Platform"). By using the Platform, you consent to the collection and use of your personal information as described in this Privacy Policy.

 

PART I: COLLECTION OF PERSONAL INFORMATION

Personal Information We Collect

To establish an account and use the Knowbly Platform, we may collect the following personal information:

• Full legal name

• Address

• Email address

• Phone number

• Payment information (collected via third-party payment processors)

• Educational affiliation (e.g., school, university, or college)

• Status as a student, faculty member, or instructor

• Comments, feedback, reviews, and other content you upload to the Platform

• Internet protocol (IP) address and location data

• Website, browser, and operating system statistics related to your use of the Platform

• Academic records, including assessment data, grades, and course progress

• Profile photos (if you choose to upload them)

• Survey responses

• Other information you provide to us

Information Provided About Others

If you provide us with personal information about someone else, you represent and warrant that you have that person's consent to share their information with us in accordance with this Privacy Policy and our Terms. If you do not have such consent, please do not provide us with their information.

 

PART II: USE OF PERSONAL INFORMATION

How We Use Your Information

We use the personal information we collect to:

• Provide and improve the Knowbly Platform and our services

• Process transactions and send you information related to your account

• Personalize your experience on the Platform

• Communicate with you about updates, promotions, and new services

• Ensure compliance with our Terms of Use

• Conduct research and analysis to improve our offerings

Payment Processing

We use third-party payment processors to handle your transactions. As of the last update of this Privacy Policy, we use PayPal Canada Co. for payment processing. When you provide payment information, you do so directly to the payment processor, not to us. While we do not have access to your full credit card number, we may have access to some payment details such as transaction ID and billing address. Please review the payment processor’s privacy policy for more information.

 

PART III: SHARING AND DISCLOSURE OF PERSONAL INFORMATION

Legal Obligations

We may disclose your personal information if required by law, such as in response to a subpoena, court order, or other legal process. We may also disclose your information to comply with tax regulations.

Cooperation with Authorities

We may share your personal information with law enforcement or regulatory agencies if we believe it is necessary to investigate, prevent, or take action regarding illegal activities, suspected fraud, or violations of our Terms.

Third-Party Providers

Our service providers, partners, and contractors ("Third-Party Providers") may have access to your personal information to assist us in providing the Knowbly Platform and our services. This includes hosting providers, payment processors, and analytics services. We take reasonable steps to ensure that these providers protect your information.

Business Transfers

If Knowbly or its assets are acquired by another entity, your personal information may be transferred to that entity as part of the transaction.

International Data Transfers

Your personal information may be stored on servers located outside of Canada, including in jurisdictions that may have different data protection laws. By using the Knowbly Platform, you consent to the transfer of your information to these jurisdictions.

 

PART IV: RETENTION OF PERSONAL INFORMATION

We retain your personal information only as long as necessary to fulfill the purposes for which it was collected. If you wish to delete your personal information after terminating your account, please contact us.

 

PART V: COOKIES AND TRACKING TECHNOLOGIES

Use of Cookies

The Knowbly Platform uses cookies to enhance your experience, track your activity, and gather analytics. Cookies are small text files stored on your browser that allow us to recognize you and collect information about how you use our platform.

Types of Cookies

We use both session cookies (which expire when you close your browser) and persistent cookies (which remain on your device until deleted). These cookies help us understand how you interact with the Platform and allow us to improve your experience.

Managing Cookies

You can manage your cookie preferences through your browser settings. However, disabling cookies may impact your ability to use certain features of the Knowbly Platform.

 

PART VI: SECURITY AND DISCLAIMER

Data Security

We take reasonable precautions to protect your personal information. However, no data transmission over the internet or electronic storage method is completely secure. By using the Platform, you acknowledge the risks involved in transmitting information online.

Disclaimer

While we strive to protect your personal information, you agree that we, our affiliates, and our Third-Party Providers will not be liable for any loss, theft, or unauthorized access to your personal information, except in cases of gross negligence.

 

PART VII: YOUR RIGHTS AND CONTACTING US

Accessing and Updating Your Information

You have the right to access, update, or delete your personal information. If you wish to exercise these rights, please contact us using the information below.

 

Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at support@ccholdings.ca.

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This Privacy Policy is subject to change, and we encourage you to review it periodically. Your continued use of the Knowbly Platform constitutes your acceptance of any updates to this policy.